Jeff Bezos Customer Obsession 1999

Paresh Khetani · 5 min · 2019

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Recommended by 2 Hacker News commenters

This early interview shows how Bezos put the customer at the center of Amazon's strategy when the company was still young. It gives viewers a concrete example of how a service-first mindset can be built into a company's culture from day one.

Customer serviceFounder stories and case studiesLeadership and mindset

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